About Us
We are a full-service computer consulting firm with specialists who immerse themselves in their respective fields and voraciously consume, learn, and examine technology. Based on this, we are better equipped to accommodate your immediate IT needs and align technology with your business goals.
Our consultants specialize in designing, implementing and supporting optimal computing solutions at affordable prices. With scalable solutions tailored to individual client needs and budgets, we deliver expert services that are also affordable. Whether you are a home office user looking for personalized support or a small to medium sized enterprise seeking complete managed IT assistance or a university desiring custom-built MIS solutions or database driven websites, Lucid can help.
At Lucid, we understand the value of being accessible to you at all times. This has driven us to implement several technologies to make ourselves more available to our clients. Notable among these technologies is:
Lucid’s Helpdesk:
Our Helpdesk System tracks your requests for support using tickets and allows our team to keep track of your requests and respond appropriately. Each inquiry is routed to our specialists who then collaborate in a team effort to deliver the best results to you. Your tickets are available to you via your Lucid On-line Account and can be accessed for updates and feedback at all times.
You already know the benefits of hiring consultants and independent IT professionals. Today, many astute business owners and managers hire consultants to save on the cost involved in hiring, acclimating, and training new "in house" IT staff. With Lucid, your company gets exactly what it needs from specialists at a fraction of the cost of a full-time IT staff. We understand the value that you place on your business and our business goal is lucid; align smart affordable IT towards facilitating your business goals.